Return Policy for DreamzSuccess
At DreamzSuccess, we want to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a flexible return policy.
Eligibility for Returns
- All products sold by DreamzSuccess are eligible for returns within [insert time frame, e.g. 30 days] from the date of delivery.
- Products must be in their original condition with all original tags, packaging, and accessories included.
- Products that are damaged, worn, or altered in any way are not eligible for returns.
Return Process
- Initiate the Return: Contact our customer service team via [insert contact method, e.g. email, phone number] to initiate the return process. Please provide your order ID, reason for return, and whether you would like a refund, exchange, or store credit.
- Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method and keeping a record of the tracking number.
- Inspection and Refund: Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria. If approved, we will process a refund, exchange, or store credit within [insert time frame, e.g. 5-7 business days].
Refund Options
- Refund: We will refund the full amount of the purchase price to the original payment method.
- Exchange: We will exchange the product for a different size, color, or style of equal or lesser value.
- Store Credit: We will issue a store credit for the full amount of the purchase price, redeemable on a future purchase.
Exceptions
- Final Sale Items: Certain products may be marked as “Final Sale” and are not eligible for returns or exchanges.
- Gift Cards: Gift cards are non-refundable and non-exchangeable.
Warranty and Defective Products
- If a product is defective or does not match the description, we will provide a replacement or refund at no additional cost to you.
Changes to this Policy
We reserve the right to modify this return policy at any time without notice. Please review this policy regularly for updates.
If you have any questions or concerns about our return policy, please don’t hesitate to contact us. We’re here to help!
Would you like me to elaborate on any part of this policy or make any changes?